Shipping policy
Shipping Policy
We’re committed to delivering a seamless and reliable experience. Please review our shipping policy below.
Shipping Availability
We currently ship to domestic and international locations.
Order Processing Time
Orders are typically processed within 1-2 business days. We process shipments Monday through Friday. Orders placed on weekends or holidays will be processed the next business day.
Delivery Time Estimates
Delivery time varies based on the shipping method selected and the destination. While we aim to meet estimated delivery windows, exact delivery dates cannot be guaranteed. We ship Monday through Friday.
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Standard Shipping: 4–7 business days
Total Delivery Time
Our total delivery time is typically between 5–9 business days from when your order is placed.
Order Cut Off Time
Our daily cut-off time is 4:00 PM (GMT-05:00, New York time), Monday through Friday.
Tracking Information
Once your order ships, we’ll email you a tracking number to monitor your delivery status.
Out-of-Stock Items
If an item in your order is out of stock, we’ll contact you promptly with an estimated restock date or offer alternatives.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us at sales@brooksrepublic.com within 5 days of delivery to begin a claim. We’ll work with the carrier to resolve the issue.
Shipping Carriers
We partner with reputable carriers to ensure reliable delivery. Carrier and tracking details will be provided via email when your order ships.
Address Accuracy
Please double-check your shipping address at checkout. Brooks Republic is not responsible for delays or losses due to incorrect address entry.
Delivery Support
For any delivery concerns or questions, please reach out to our support team:
Email: sales@brooksrepublic.com
Phone Number: 1 (800) 613-7457
Customer Service: Monday to Friday 8am - 4pm
Address: 1317 Edgewater Dr #1272, Orlando, FL, 32804, United States